Account Manager - SMB

As a global AI recruiting company, we solve some of the toughest hiring challenges for thousands of customers, and we treat every client like family. We love what we do, and our passion shows in the lasting partnerships we build. As an Account Manager, you’ll be at the heart of this mission—serving as a trusted advisor and industry expert, helping clients with up to 2,000 employees unlock the full value of our platform while driving revenue growth and deepening relationships

What you’ll deliver:

• Discover and analyze individual customer goals and challenges and map those back into the SmartRecruiters portfolio of solutions

• Articulate the business value of SmartRecruiters to managers and executives of all levels in competitive and complex sales cycles

• Develop and execute Account Management Sales strategies

• Drive revenue growth within their assigned customer base 

• Partner  with Product, Customer Marketing, and Customer Success teams to ensure adoption of current and new products

• Execute enablement activities (Webinars, Best Practices, Knowledge Share, Health Checks etc.)

• Acquire  and share Industry knowledge related to general trends, emerging technologies, and competitors

• Effectively manage time and juggles multiple client engagements simultaneously 

SmartRecruiters is the Recruiting AI Company that transforms hiring for the world’s leading enterprises. Built for global scale, SmartRecruiters, an SAP company, delivers an AI-powered hiring platform that automates and optimizes the entire talent acquisition process, ensuring faster and smarter hiring decisions. More than 4,000 companies, including Amazon, Visa, and McDonald's, rely on SmartRecruiters to build winning teams. In 2025, SmartRecruiters joined SAP, the global leader in enterprise applications. Together, SmartRecruiters and SAP are accelerating the reinvention of hiring by combining cutting-edge AI innovation with the scale, reach, and resources of SAP’s ecosystem.

At SmartRecruiters, we are a values-driven, globally focused tech company with strong financial backing and a bold vision for the future of work. We commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together. Because together, we will win.

Recognized by Fosway Industry Analysts as a strategic leader in recruitment technology for three consecutive years, and awarded by Comparably as a top company for Women, Perks and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, and Culture - we take pride in creating a place where everyone can thrive. Our remote-friendly culture, competitive salaries, and strong internal mobility ensure that high performers have meaningful growth opportunities in an environment built on respect and empowerment.

Qualifications

• Minimum of 3 years comparable position, supporting the sales cycle in selling Talent Solutions or high value business solutions to large enterprises

• Demonstrated ability to translate business challenges and objectives into a business case / ROI justification

• Confident in demonstrating the ROI for investment in  cloud software/HR/HCM Applications

• Strong ability to build rapport and relations with key stakeholders  at all organizational levels

• Intermediate  level solution selling experience, exposure to The Challenger Sale strategy/methodology, or similar a plus

• Experience in Profession Services or Customer Success roles is a plus

• Ability to successfully work remotely with some travel. 

• Competent using technologies prevalent in a sales environment such as Salesforce, Linkedin, Outreach, Hubspot, or similar tools

• Candidates must be fluent in written and spoken German or French, as well as English.

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. your information will be kept confidential according to EEO guidelines.