Account Manager - SMB

As a global AI recruiting company, we solve some of the toughest hiring challenges for thousands of customers, and we treat every client like family. We love what we do, and our passion shows in the lasting partnerships we build. As an Account Manager, you’ll be at the heart of this mission—serving as a trusted advisor and industry expert, helping clients with up to 2,000 employees unlock the full value of our platform while driving revenue growth and deepening relationships

What you’ll deliver:

• Discover and analyze individual customer goals and challenges and map those back into the SmartRecruiters portfolio of solutions

• Articulate the business value of SmartRecruiters to managers and executives of all levels in competitive and complex sales cycles

• Develop and execute Account Management Sales strategies

• Drive revenue growth within their assigned customer base 

• Partner  with Product, Customer Marketing, and Customer Success teams to ensure adoption of current and new products

• Execute enablement activities (Webinars, Best Practices, Knowledge Share, Health Checks etc.)

• Acquire  and share Industry knowledge related to general trends, emerging technologies, and competitors

• Effectively manage time and juggles multiple client engagements simultaneously 

SmartRecruiters powers Superhuman Hiring™ by freeing talent acquisition teams from legacy applicant tracking software and equipping them with next-gen AI functionality. SmartRecruiters' platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

We are a values-driven, globally focused tech employer with strong financial backing. By solving the biggest problems, we focus our efforts on what matters most, driving real impact for our organization and customers. For the past three years, we’ve been recognized as a strategic leader in recruitment technology by Fosway Industry Analysts. In 2023 and 2024, we received prestigious awards from Comparably for being a top company for Women, Perks, and Benefits, Work-Life Balance, Happiness, Compensation, Diversity, Culture, and Company Outlook.

At our core, we commit and dig deep, embracing challenges with grit, curiosity, and a drive for excellence. We foster a collaborative and inclusive work environment, where trust and determination bring us together - because together, we will win. With competitive salaries and strong internal mobility, we ensure that high performers have meaningful growth opportunities. Our remote-friendly culture is welcoming, respectful, and built to empower every team member to thrive.

Qualifications

• Minimum of 3 years comparable position, supporting the sales cycle in selling Talent Solutions or high value business solutions to large enterprises

• Demonstrated ability to translate business challenges and objectives into a business case / ROI justification

• Confident in demonstrating the ROI for investment in  cloud software/HR/HCM Applications

• Strong ability to build rapport and relations with key stakeholders  at all organizational levels

• Intermediate  level solution selling experience, exposure to The Challenger Sale strategy/methodology, or similar a plus

• Experience in Profession Services or Customer Success roles is a plus

• Ability to successfully work remotely with some travel. 

• Competent using technologies prevalent in a sales environment such as Salesforce, Linkedin, Outreach, Hubspot, or similar tools

• Candidates must be fluent in written and spoken German or French, as well as English.

SmartRecruiters is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. your information will be kept confidential according to EEO guidelines.