Continuous Improvement Manager

We are on a mission to innovate and deliver world-class software products that help our customers hire great talent faster and smarter. We have 20+ Teams organized across several Jobs-to-be-Done Groups. We are seeking an experienced Continuous Improvement Manager to join a dedicated team supporting our Product and Engineering (R&D) org. If you are passionate about cross-functional teams, strive for impact and business agility, are metrics-driven, are a servant leader who can adapt your stance, and thrive on improving collaboration and performance, we want to hear from you.

The Continuous Improvement Team helps the company boost delivered value through purposeful execution, good practices, continuous improvement, and growing team maturity. We exist to support the R&D org with service-designed workflow approaches, iteratively improve effectiveness, enable change, and successfully manage it. 

What you will do:

• Collaborate with other CIMs, leaders and individual contributors to improve R&D-wide practices and patterns (e.g. prioritization, OKRs, DoD, feedback loops…)
• Strengthen and role-model the use of data for identifying needs, prioritizing and evaluating success (e.g. Investment Buckets, Cycle Time, KPIs…)
• Support leadership triads improving effectiveness and efficiency of Teams and Groups
• Improve cross-functional and cross-team collaboration around planning, discovery, dependency management and similar activities 
• Contribute to and drive change management related to ways of working
• Identify, implement and streamline tools and frameworks supporting R&D practices
• Work on our “non-delivery” performance enablers (e.g. communication, feedback, remote work patterns…)

SmartRecruiters is a values-driven, global-minded, and well-funded tech employer on a mission to connect people to jobs at scale. As a global leader in enterprise recruitment software, SmartRecruiters offers a cloud-based global Hiring Success platform that allows teams to attract, select, and hire the best talent. 4,000 companies worldwide rely on SmartRecruiters to achieve hiring success—including brands like Bosch, LinkedIn, Skechers, and Visa—using recruitment marketing, CRM, AI, ATS, and a marketplace of 600+ connected vendors all within one scalable platform.

We are proud to offer a collaborative, diverse, and a remote-first work environment, as well as competitive salaries and generous equity. We believe in promotion from within, so high performance can lead to upward mobility. Needless to say, we make sure you’re taken care of. Our inclusive office environment welcomes and respects all.

SmartRecruiters enables Hiring Without Boundaries™ by freeing talent acquisition teams from legacy applicant tracking software. SmartRecruiters’ next-generation platform serves as the hiring operating system for 4,000 customers like Bosch, LinkedIn, Skechers, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.

• Experience from similar role(s) across multiple software and technology organizations (e,g, coaching, product development, engineering management, operations management…)
• In-depth understanding of various development methodologies, practices and tools used in software and digital product development
• Strong analytical skills with the ability to use data to inspire and successfully drive change
• Experience working with agile and collaborative tools and frameworks
• Exceptional communication and interpersonal skills
• Ability to navigate working with complex systems and challenges (small and large)
• Leadership and coaching skills to drive improvements and impact

SmartRecruiters is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.